Privacy Policy

Last updated: November 26, 2025

Contact Information

Wanderlune

Rambla de Catalunya 88

08008 Barcelona, Spain

Phone: +34934515510

Email: info@wande-rlune.com

Our Commitment to Your Privacy

At Wanderlune, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect information when you visit our website or interact with our services.

We believe in transparency and want you to understand exactly what information we collect and why we collect it. This policy applies to all visitors and users of our website, regardless of whether you engage our services or simply browse our content.

What Information We Collect

Information You Provide Directly

When you contact us through our website forms, we collect:

  • Your name and email address
  • Any message content or project details you choose to share
  • Subject line or inquiry category you select

Information Collected Automatically

When you visit our website, we automatically collect:

  • Your IP address and general geographic location
  • Browser type, device information, and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source that directed you to our site

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your cookie consent preferences
  • Analyze website traffic and user behavior through analytics tools
  • Improve website functionality and user experience
  • Support advertising and marketing efforts when you consent

For detailed information about our cookie practices, please visit our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on:

  • Consent: When you provide information through forms or accept cookies
  • Legitimate Interest: To improve our services and communicate with potential clients
  • Contract Performance: To respond to your inquiries and provide requested services

Data Retention Periods

We retain your personal information for different periods depending on its purpose:

  • Contact form submissions are retained for up to two years unless you request deletion
  • Website analytics data is typically retained for 14 months
  • Cookie consent records are kept as long as necessary to demonstrate compliance

How We Use Your Information

We use the information we collect to:

Respond to Your Inquiries

When you contact us, we use your information to understand your needs and provide relevant responses about our game development services.

Improve Our Website

Analytics data helps us understand which content is most valuable to visitors, allowing us to improve navigation, design, and information architecture.

Communicate About Services

If you express interest in our services, we may use your contact information to share relevant project information or follow up on your inquiry.

Marketing Communications

With your consent, we may send occasional updates about our services, game development insights, or relevant industry news. You can opt out at any time.

Website Security and Fraud Prevention

We use certain information to protect our website from malicious activity and ensure a safe browsing experience for all visitors.

Data Sharing With Third Parties

We do not sell your personal information to third parties. However, we may share information in the following limited circumstances:

Analytics Services

We use analytics platforms to understand website usage. These services may collect information about your browsing activity across different websites.

Email and Communication Tools

Contact form submissions may be processed through email services or customer relationship management tools to facilitate our response to your inquiry.

Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security Measures

  • • Secure hosting infrastructure
  • • Regular security updates
  • • Access controls and authentication
  • • Encrypted data transmission

Monitoring Practices

  • • Regular security assessments
  • • Activity monitoring and logging
  • • Incident response procedures
  • • Staff training on data protection

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to using industry-standard practices to safeguard your data.

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the nature of the breach, the data affected, and steps we are taking to address the situation.

Your Privacy Rights

Under applicable data protection laws, including GDPR, you have several rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct or update it.

Right to Erasure

You can request deletion of your personal information, subject to certain legal obligations that may require us to retain specific data.

Right to Data Portability

You can request to receive your personal data in a structured, machine-readable format or request that we transfer it to another service provider.

Right to Object

You can object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.

Right to Restrict Processing

You can request that we limit how we use your personal information in certain circumstances, such as while we verify its accuracy.

Right to Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at info@wande-rlune.com or +34934515510. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided above. We will process your request promptly and confirm when your data has been removed from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms. We take steps to ensure your data receives an adequate level of protection wherever it is processed.

Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes indicates your acceptance of the updated policy.